Important Delivery Information

Delivery Times

Orders placed by 12:00 NOON will be delivered same day. Deliveries go out between 12:00pm and 2:00pm. We cannot guarantee a specific time for delivery, but will do the best to honor requests placed in the notes section of your order.

If ordering during the holidays, please consult our calendar for extended hours, adjusted hours, or store closings. To ensure delivery for holiday orders, it is best to place the order at least 48 hours prior to major holidays including: New Year's, Valentine's Day, Easter, Administrative Professional's Week, Mother's Day, Memorial Day, Father's Day, Independence Day, Labor Day, Thanksgiving, & Christmas. 

The shop will be closed for the following dates: January 1st, May 30th, July 4th, September 5th, November 24th, & December 24th-26th.

Floral orders placed after noon on Saturday will be delivered the following Monday.

Placing Your Order

You are required to provide at least one phone number for your recipient. If you have more than one number {ie home, cell, work} please provide those numbers to us as well. If your recipient is not at home at the time of delivery, we will leave a door tag at their residence {may not be possible with some secured apartment buildings, etc} and also a telephone message stating that we have a flower delivery for them. If we haven't heard back by the end of the business day, we will call you, the sender to let you know, and will set up delivery for the following day. The more information you provide us the better and will assist us in getting your flowers delivered quickly & efficiently. 

For orders going to large corporations {UHC, Maurice's, etc} a cell-phone number for the recipient is required. The hospitals as well, require a cell-phone number for all orders being sent to employees. 

If you are sending floral to a recipient at their place of work, please include their hours of work on the date of delivery in the notes section of your order. Orders being sent to businesses are sent on earlier routes as a general rule. If you need a guaranteed AM delivery {before 12:00} there is an additional charge of 10$. 

Selecting the wrong delivery charge may result in your order delivery being delayed. If you have any questions about which delivery charge to select, please give us a call at 218.728.1455. If you select the wrong delivery charge option we will place your order on hold until we are able to reach you.

Please select the appropriate shipping option when placing your order:

  • In-Store Pick-Up: Free

  • Delivery Charge (within the Duluth city limits): $10.00

  • Delivery Charge (within Superior city limits): $12.00

  • Delivery Charge (within Hermantown city limits): $12.00

  • Delivery Charge (within 30 miles of shop, but outside of Duluth/Superior/Hermantown city limits): $25.00

Care Instructions

Floral orders in VASES will be filled with water and packaged to protect them from the weather. If the recipient wishes to take the flowers home, or outdoors for any reason, they MUST be rewrapped if the temperature is at or below 36 degrees. {Directions will also be sent with your floral gift}

Floral orders that are WRAPPED BOUQUETS will ship in layers of paper & cellophane with a TEMPORARY water source on the stems. When the flowers arrive at their permanent destination, they MUST be recut and put into fresh tap water {Directions will also be sent with your floral gift} and the proper proportion of flower food {follow the directions on your flower food packet}

Other tips: water immediately after delivery, water daily, avoid extreme temperatures, remove wilting stems as arrangement ages. 

Floral arrangements typically remain attractive for 5-7 days depending on the flowers used. Therefore, S&G must be notified within 24 hours of defects or unsatisfactory products. Beyond the 24 hours, depending on the situation, we will work together to find an appropriate solution. 

Thank you for your cooperation! We cannot wait to deliver your flowers!